At DEAS we work continuously to be a modern, customer-oriented service company – also in terms of how we produce and deliver our services.
This means that we e.g. work in dedicated teams of six-seven employees.
Each property will still be linked to a team of employees who are each responsible for a specific element of the delivery, but we split the actual tasks between several members of the team, so that they are handled as quickly and effectively as possible.
The ambition is to ensure you:
- Stronger customer service
- Shorter response times
- Increased quality.
From fixed administrator to fixed team
You will still have a fixed contact person and property manager. Yet we all share responsibility, so that other members of the team will also be able to help you and answer your questions.
DEAS' quality management system, which was ISO 9001:2015-certified in September 2016, ensures both customers and tenants high quality and uniform service deliveries. Read about DEAS' quality policy and ISO certification.